$5 Flat Rate Shipping on All Orders!
844-769-9299
[email protected]

Shipping Info

Shipping Map

Madison Valley Candle makes every effort to ship your 100% all natural premium soy candles in the expected time frame. Please note that the map above is for estimation purposes only and is not a promise or guarantee of the stated transit times. Actual shipping time may vary according to the workload of our primary shippers, UPS and USPS. Also, since UPS does not ship on Saturdays or Sundays, the actual delivery date may be different than the estimated transit time.

Barring any exceptions, orders are usually shipped Monday through Friday around 4:30pm PT. A one-day transit time is 24 hours from the time of the shipment, excluding Saturdays and Sundays.

Express shipping (2 Day, 3 Day):

Express orders of our 100% all natural premium soy candles are given top priority, and items that are in stock are usually shipped within 24 hours, excluding weekends. Barring exceptions, express orders ship out Monday through Friday no later than 2:30pm PT.

International Shipping:

Madison Valley Candle currently only ships wholesale orders of our 100% all natural premium soy candles to Canada. Our delivery times range from 5-7 days after the order leaves our facility.

Have questions about your shipment of Madison Valley Candles?

The Madison Valley Candle team is always happy to respond to your emails and phone calls. You can reach us Monday through Friday between 9:00am and 5:00pm PT at

844-SOY-WAXX, or write to us at the appropriate email address below and we’ll respond as quickly as possible:

Ordering: [email protected]

Tracking: [email protected]

Customer Service: [email protected]